{"id":611,"date":"2021-06-27T15:13:51","date_gmt":"2021-06-27T08:13:51","guid":{"rendered":"https:\/\/doc.dncloud.net\/?p=611"},"modified":"2023-07-13T16:19:43","modified_gmt":"2023-07-13T09:19:43","slug":"huong-dan-mo-ticket-ho-tro-tai-dncloud","status":"publish","type":"post","link":"https:\/\/dncloud.net\/blog\/huong-dan-mo-ticket-ho-tro-tai-dncloud\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn m\u1edf ticket h\u1ed7 tr\u1ee3 t\u1ea1i DNCLOUD"},"content":{"rendered":"<p>B\u1ea1n c\u1ea7n h\u1ed7 tr\u1ee3 v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt m\u00e0 b\u1ea1n v\u1eabn ch\u01b0a bi\u1ebft li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 c\u1ee7a DNCLOUD \u1edf \u0111\u00e2u th\u00ec sau \u0111\u00e2y m\u00ecnh s\u1ebd h\u01b0\u1edbng d\u1eabn b\u1ea1n m\u1edf ticket h\u1ed7 tr\u1ee3 ch\u1ec9 v\u1edbi v\u00e0i click chu\u1ed9t nh\u00e9.<\/p>\n<p>\u0110\u1ea7u ti\u00ean b\u1ea1n c\u1ea7n ph\u1ea3i \u0111\u0103ng nh\u1eadp v\u00e0o khu v\u1ef1c qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 c\u1ee7a DNCLOUD <strong><a href=\"https:\/\/my.dncloud.net\/clientarea.php\" target=\"_blank\" rel=\"noopener\">t\u1ea1i \u0111\u00e2y<\/a><\/strong>. Sau \u0111\u00f3 b\u1ea1n nh\u00f2n v\u00e0o Menu b\u00ean ph\u1ea3i c\u00f3 m\u1ee5c<strong> H\u1ed7 tr\u1ee3<\/strong> -&gt; <a href=\"https:\/\/my.dncloud.net\/supporttickets.php\" target=\"_blank\" rel=\"noopener\"><strong>Ticket<\/strong><\/a><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-612 size-full\" src=\"https:\/\/dncloud.net\/blog\/wp-content\/uploads\/Ticket-1.png\" alt=\"trang qu\u1ea3n l\u00fd DNCLOUD\" width=\"1000\" height=\"695\"><\/p>\n<p>B\u1ea1n \u0111\u00e3 v\u00e0o \u0111\u01b0\u1ee3c khu v\u1ef1c qu\u1ea3n l\u00fd Ticket nh\u00ecn v\u00e0o \u00f4 b\u00ean ph\u1ea3i b\u1ea1n s\u1ebd th\u1ea5y m\u1ee5c<strong> H\u1ed7 tr\u1ee3<\/strong> \u1edf d\u01b0\u1edbi c\u00f9ng c\u00f3<a href=\"https:\/\/my.dncloud.net\/submitticket.php\" target=\"_blank\" rel=\"noopener\"> <strong>M\u1edf Ticket<\/strong><\/a><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-613 size-full\" src=\"https:\/\/dncloud.net\/blog\/wp-content\/smush-webp\/open-ticket-1.png.webp\" alt=\"Qu\u1ea3n l\u00fd Ticket\" width=\"1305\" height=\"699\" loading=\"lazy\" data-smush-webp-fallback=\"{&quot;src&quot;:&quot;https:\\\/\\\/dncloud.net\\\/blog\\\/wp-content\\\/uploads\\\/open-ticket-1.png&quot;}\"><\/p>\n<p>Sau khi b\u1ea1n \u0111\u00e3 truy c\u1eadp v\u00e0o khu v\u1ef1c h\u1ed7 tr\u1ee3 b\u1ea1n c\u1ea7n ch\u1ecdn b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 \u0111\u1ec3 ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 c\u1ee7a b\u1ea1n v\u00e0 b\u1ea1n \u0111\u01b0\u1ee3c chuy\u1ec3n t\u1edbi trang \u0111i\u1ec1n y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 t\u1ea1i \u0111\u00e2y ph\u1ea7n ti\u00eau \u0111\u1ec1 b\u1ea1n \u0111i\u1ec1n ti\u00eau \u0111\u1ec1 v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n ph\u1ea7n n\u1ed9i dung b\u1ea1n di\u1ec5n gi\u1ea3i v\u1ea5n \u0111\u1ec1 \u0111ang g\u1eb7p ph\u1ea3i c\u00f2n ph\u1ea7n \u0111\u00ednh k\u00e8m \u0111\u00f3 l\u00e0 ph\u1ea7n \u0111\u00ednh k\u00e8m h\u00ecnh \u1ea3nh <strong>(N\u1ebfu c\u00f3 c\u00e0ng t\u1ed1t kh\u00f4ng b\u1eaft bu\u1ed9c)<\/strong>, sau khi b\u1ea1n \u0111i\u1ec1n xong b\u1ea1n nh\u1ea5n n\u00fat <strong>G\u1eedi<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-614 size-full\" src=\"https:\/\/dncloud.net\/blog\/wp-content\/smush-webp\/thong-tin-ticket-1.png.webp\" alt=\"\u0110i\u1ec1n n\u1ed9i dung ticket\" width=\"1008\" height=\"696\" loading=\"lazy\" data-smush-webp-fallback=\"{&quot;src&quot;:&quot;https:\\\/\\\/dncloud.net\\\/blog\\\/wp-content\\\/uploads\\\/thong-tin-ticket-1.png&quot;}\"><\/p>\n<p>V\u1eady l\u00e0 b\u1ea1n \u0111\u00e3 g\u1eedi ticket h\u1ed7 tr\u1ee3 th\u00e0nh c\u00f4ng r\u1ed3i \u0111\u00f3 h\u00e3y \u0111\u1ee3i \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 c\u1ee7a DNCLOUD tr\u1ea3 l\u1eddi b\u1ea1n nh\u00e9.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ea1n c\u1ea7n h\u1ed7 tr\u1ee3 v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt m\u00e0 b\u1ea1n v\u1eabn ch\u01b0a bi\u1ebft li\u00ean&hellip;<\/p>\n","protected":false},"author":1,"featured_media":612,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[129],"tags":[203],"class_list":["post-611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-huong-dan-my-dncloud","tag-ticket"],"_links":{"self":[{"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/posts\/611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/comments?post=611"}],"version-history":[{"count":0,"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/posts\/611\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/media\/612"}],"wp:attachment":[{"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/media?parent=611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/categories?post=611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dncloud.net\/blog\/wp-json\/wp\/v2\/tags?post=611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}